Last updated: August 28, 2025
This Privacy Policy explains how TRT Technologies Ltd. (“TRT Technologies,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you use Eduno (the “App”). It also describes rights and choices available to schools, parents/guardians, and users.
1. Scope & Roles
- For data entered by or on behalf of a school or educational institution (“School Data”), the school is the data controller. TRT Technologies acts as the service provider/processor, processing School Data only under the school’s instructions.
- For data collected directly from non-institutional users (e.g., visiting our marketing site), TRT Technologies acts as the controller.
2. Information We Process
- Student records: name, student ID, date of birth, grade/class, attendance, schedules, assessment/grades, assignments, disciplinary notes (if authorized), program enrollments, guardian relationships.
- Parent/guardian data: name, contact details, relationship to student, communications, payment history where applicable.
- Staff data: name, role, timetable, credentials/identifiers for access.
- Technical data: device information, IP address, app version, diagnostic logs, cookies or similar technologies on web portals.
- Payments (optional): if enabled by the school and processed via integrated third-party gateways, limited transaction metadata (we do not store full card numbers).
3. Legal Bases
Where TRT Technologies acts as processor, the school determines the legal basis. Where TRT Technologies is controller (e.g., marketing site analytics, account administration), we rely on consent, contract performance, and/or legitimate interests, as permitted by law.
4. How We Use Information
- Provide, operate, and secure the App and services.
- Manage user accounts and roles.
- Enable classroom, attendance, gradebook, messaging, and reporting features.
- Troubleshoot, support, and improve the App.
- Perform analytics in privacy-respecting ways.
- Comply with legal obligations and enforce terms.
- Send attendance alerts, announcements, and notices (if enabled by the institution).
5. Disclosures & Service Providers
We may share information with:
- The school/organization administering the App.
- Service providers under contract (hosting, authentication, messaging, analytics, payments).
- Legal or safety purposes (comply with law, protect rights, investigate security incidents).
- Business transfers (e.g., merger, acquisition), with safeguards and notice.
We do not sell personal information and do not use School Data for advertising.
6. International Transfers
Data may be processed in Canada, the United States, or other jurisdictions where our providers operate. Safeguards are applied consistent with PIPEDA (Canada) and, where applicable, GDPR.
7. Children’s & Students’ Privacy
- Use of Eduno for minors is authorized and managed by schools/guardians.
- Where required (e.g., COPPA-like laws), the school or guardian provides consent.
- Parents/guardians seeking access, correction, or deletion of School Data must contact the school directly; TRT Technologies will support the school in fulfilling the request.
8. Security
We employ safeguards including access controls, encryption in transit, network monitoring, least-privilege practices, and regular backups. No system is 100% secure, but we take reasonable steps to protect data.
9. Data Retention
- School Data: retained for the duration of the school’s subscription and securely deleted or returned at termination.
- Controller Data: retained as long as necessary for collection purposes and legal compliance.
10. Rights & Choices
- School Data: Requests (access, correction, deletion, portability, objection) should be made to the school.
- Controller Data: Contact us directly at [email protected].
11. Cookies & Similar Technologies
Web portals may use cookies for authentication and session management. Optional analytics cookies (if used) will provide opt-in controls where required.
12. Data Breach Notification
We will notify the institution without undue delay in the event of a breach affecting School Data and assist with investigation and notification obligations.
13. Third-Party Links
The App may link to external websites or services. We are not responsible for their privacy practices. Please review their policies.
14. Changes to This Policy
We may update this Privacy Policy. Schools and users will be notified of material changes. The “Last updated” date indicates when the policy took effect.
15. Contact
TRT Technologies Ltd.
901 1st Ave N, Saskatoon, SK S7K 1Y4, Canada
Email: [email protected]